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Friday, 18 March 2011 12:23

Radeon HD 6990 OC BIOS switch under warranty

Written by Slobodan Simic
xfxradeon_logo_new

XFX puts the foot down
We already wrote about the warranty issue back when the HD 6990 was launched and we told you that it is simply a matter of time before some partner steps out and says that the cards are oficially covered by a proper warranty despite AMD's dodgy warranty statement. The wait is finally over as XFX has boldly stepped out saying that the warranty stands under usual RMA terms even under 880MHz OC.

The XFX didn't really surprise us as some partners that we talked to have already said that, unoficially, the card is still covered under warranty and regular RMA terms. The reviewers that have pushed the HD 6990 to work on 2nd BIOS have already tested the card and it works pretty good, although some do suggest that the fan should be pushed to a bit higher RPM just to keep the temperatures a bit down.

It is nice to know that at least XFX had enough questions about it which made them put its foot down and say officially that the card is still under full warranty. Let's see which partners are joining in on the fun.

Last modified on Friday, 18 March 2011 12:53
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Comments  

 
+17 #1 Bl0bb3r 2011-03-18 13:02
AMD had a dodgy warranty agreement? /sarcasm

The text was clear to have proper hardware or the warranty gets voided. There's nothing dodgy about that.
 
 
+17 #2 123s 2011-03-18 13:09
Its still pretty fail to give buyers a switch and say that if they use the switch, their warranty is voided.

OT: nice move from XFX
 
 
+28 #3 East17 2011-03-18 13:10
Great job AMD! Great job XFX! Lets wait to see if nVIDIA can offer something similar with their frying pans .. errr ... I mean video cards.
 
 
+8 #4 Nemtrac 2011-03-18 13:40
Now we can compare the 590 whit the 6990, couse whit the fliped bios switch both cards will haw the same TDP so we can concentrate on the proformence.

Despite NV caling their TDP numbers recommended and not real TDP.
 
 
+4 #5 bobo 2011-03-18 13:40
Quoting Bl0bb3r:
AMD had a dodgy warranty agreement? /sarcasm

The text was clear to have proper hardware or the warranty gets voided. There's nothing dodgy about that.





I fail to agree with you on that one ... You can check out the post that was up on the launch day ...

http://www.fudzilla.com/graphics/item/22055-amd-makes-confusion-over-hd-6990-bios-switch

That "warranty" info regarding the switch on AMD site was very dodgy, too dodgy for my taste...
 
 
+5 #6 Super XP 2011-03-18 14:02
AMD is at the wrong here, you can't offer a hardware solution included in the card and not offer warrenty.
 
 
+10 #7 Scootiep 2011-03-18 14:06
Way to go XFX. Good God, nVidia cutting ties with them was one of the worst moves they ever made as far as showing that they actually care about their end users. nVidia, beg for XFX to come back. Get down on your effing knees and beg because they beat the crap out of any card vendor you have.
 
 
+9 #8 trancer23 2011-03-18 15:08
A company cannot produce a piece of hardware, then by default and as standard provide various options for this (Bios switch in this case) but only warrant part of it in one state!

It wouldnt have taken long before an easy challenge would have been made under UK or EU regulations regarding warranties such as UK Sale and Supply of Goods to Consumers Regulations 2002 or EU Directive 1999/44/EC.
 
 
+12 #9 goetschj 2011-03-18 16:56
If enough people nag and complain about the warranty, AMD will likely do away with the bios switch altogether. Kudos to AMD putting the switch on the cards.
 
 
-6 #10 123s 2011-03-18 16:58
Quoting goetschj:
If enough people nag and complain about the warranty, AMD will likely do away with the bios switch altogether. Kudos to AMD putting the switch on the cards.
or they include it in the warranty.
 

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